Welcome to Kleori Jewels. These Terms and Conditions govern your use of our website and services. By accessing or placing an order through www.kleori.com, you agree to be legally bound by these terms. If you do not agree, please do not use our website.
1. General Information
- This website is owned and operated by Kleori Jewels, an online jewelry retailer in Pakistan.
- These Terms apply to all users of the site, including browsers, vendors, customers, and contributors.
- We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to check them periodically.
2. Products and Services
- We sell artificial jewelry, rings, earrings, watches, and related accessories for personal use.
- Product descriptions, pricing, and availability are subject to change without notice.
- We make every effort to display products accurately, but we do not guarantee that product images or colors will exactly match what you receive due to screen differences.
3. Pricing and Payments
- All prices listed on our website are in Pakistani Rupees (PKR).
- We accept various payment methods including Easypaisa, JazzCash, and Bank Transfers.
- We reserve the right to correct pricing errors and cancel orders that were placed using incorrect prices.
4. Order Acceptance and Cancellation
- Your order is confirmed once we have processed the payment and sent a confirmation via email or SMS.
- We reserve the right to refuse or cancel any order for reasons including product unavailability, suspected fraud, or pricing errors.
- You may cancel your order before dispatch by contacting us at sales@kleori.com.
5. Shipping and Delivery
- We only ship within Pakistan.
- Orders are typically delivered within 2–7 working days, depending on location.
- Refer to our Shipping Policy for full delivery details.
6. Return and Refund
- We accept returns within 3 days of delivery under certain conditions.
- Earrings, customized items, and final sale products are non-returnable.
- Refunds are processed after the returned item passes inspection.
- Please read our Return & Refund Policy for complete terms.
7. User Account Responsibilities
If you create an account with us, you are responsible for:
- Keeping your login details confidential
- Ensuring your personal information is accurate and updated
- Not using the site for any unlawful or unauthorized purpose
We reserve the right to terminate your account if any misuse or violation is detected.
8. Intellectual Property
All content on this website including logos, images, product names, designs, text, and graphics is the property of Kleori Jewels and protected by copyright and trademark laws. You may not reproduce, copy, or use any content without written permission.
9. Prohibited Uses
You agree not to use the site:
- For any unlawful purpose
- To collect or track the personal data of others
- To transmit viruses, spam, or malicious code
- To violate intellectual property or privacy rights
Violations may result in termination of service and legal action.
10. Limitation of Liability
Kleori Jewels shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, income, or profits resulting from use or inability to use our services
- Delays or failure caused by third-party providers (e.g., courier, payment gateway)
Our liability is limited to the amount paid for the specific product or service.
11. Third-Party Services
Some parts of our website may link to third-party services (e.g., payment gateways, courier tracking). We are not responsible for their content, policies, or actions. Please review their terms before engaging with them.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising will be handled under the jurisdiction of the courts of Pakistan.
13. Contact Us
If you have any questions about these Terms, feel free to reach out:
📧 Email: admin@kleori.com
📧 Sales & Support: sales@kleori.com